Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
FlashShare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file sharing service, website, and related applications (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account information (email address, username, password)
- Files and folders you choose to share through our Service
- Communication preferences and settings
- Support requests and correspondence
2.2 Information Automatically Collected
- IP addresses and device identifiers
- Browser type and operating system information
- Usage patterns and Service interactions
- File access logs and download statistics
- Error logs and performance data
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our file sharing Service
- Process and facilitate file transfers
- Authenticate users and prevent unauthorized access
- Monitor Service performance and security
- Respond to support requests and communications
- Comply with legal obligations and enforce our Terms of Service
- Send important Service updates and security notifications
4. File Handling and Storage
4.1 File Streaming
FlashShare operates as a streaming service. Files are transmitted directly from your device to recipients without being permanently stored on our servers. Files may be temporarily cached for performance optimization during active sharing sessions.
4.2 File Metadata
We may collect and store limited file metadata (such as file names, sizes, and types) to provide Service functionality, generate sharing links, and maintain access logs.
4.3 Data Retention
Shared files are accessible only during active sharing sessions. File metadata and access logs are retained for security and Service improvement purposes for up to 90 days unless longer retention is required by law.
5. Security Measures
We implement industry-standard security measures including:
- End-to-end encryption for file transfers
- Secure HTTPS connections for all communications
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Automatic link expiration and time-limited access
- Optional password protection for shared content
6. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent: When you explicitly authorize sharing
- Service providers: With trusted third parties who assist in Service operation
- Legal compliance: When required by law, legal process, or government request
- Safety and security: To protect rights, property, or safety of users and the public
- Business transfers: In connection with mergers, acquisitions, or asset sales
7. Third-Party Services
Our Service may integrate with third-party services (such as authentication providers, CDNs, and analytics services). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@flashshare.io.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze Service usage, and provide personalized content. You can control cookie preferences through your browser settings, though some Service features may not function properly with cookies disabled.
10. International Data Transfers
Your information may be processed and stored in countries other than your country of residence. We implement appropriate safeguards to protect your information during international transfers, including standard contractual clauses and adequacy decisions.
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes through email or prominent notice on our Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@flashshare.io
Subject Line: Privacy Policy Inquiry